Careers
Join the Team
The Fountain Trust Company is a fourth-generation, family-owned bank with 20 locations across Indiana and eastern Illinois. Since its founding in 1903, The Fountain Trust Company has established itself as a reliable, trustworthy place to both bank and work. We are always seeking hard working candidates with passion to serve their community to join our team.
If The Fountain Trust Company sounds like a good fit for you, check out our available positions below:
1. Loan Operations Representative
Location: Covington, Indiana
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
• Customer Inquiries: Respond promptly and accurately to customer loan inquiries, providing exceptional service and support.
• Loan Transactions: Assist bank staff and customers with various loan transactions, ensuring accuracy and compliance.
• Loan Tracking: Input and maintain loan information in the loan tracking system, ensuring data integrity and up-to-date records.
• Workflow Adherence: Ensure all loans follow established workflow processes and procedures, maintaining consistency and compliance.
• Appraisal Management: Order and review appraisals, coordinating with relevant parties to facilitate timely processing.
• Closing Approvals: Approve checks for loan closings, ensuring all necessary documentation is in place.
• Escrow Management: Manage escrow accounts, including the input and tracking of auto and homeowner’s insurance, ensuring accuracy and timeliness.
• Secondary Market Loans: Oversee the servicing of secondary market loans, ensuring compliance with applicable regulations.
• Documentation Tracking: Assist with tracking required loan documentation, ensuring completeness and compliance.
• File Imaging: Scan and image loan files, maintaining organized and accessible records.
• Regulatory Compliance: Adhere to all applicable federal laws, regulations, and company policies, ensuring compliance in all aspects of loan operations.
• Confidentiality: Maintain customer confidentiality by safeguarding sensitive information.
• Additional Duties: Perform additional duties and special projects as assigned, contributing to the overall success of the loan operations team.
• Customer Inquiries: Respond promptly and accurately to customer loan inquiries, providing exceptional service and support.
• Loan Transactions: Assist bank staff and customers with various loan transactions, ensuring accuracy and compliance.
• Loan Tracking: Input and maintain loan information in the loan tracking system, ensuring data integrity and up-to-date records.
• Workflow Adherence: Ensure all loans follow established workflow processes and procedures, maintaining consistency and compliance.
• Appraisal Management: Order and review appraisals, coordinating with relevant parties to facilitate timely processing.
• Closing Approvals: Approve checks for loan closings, ensuring all necessary documentation is in place.
• Escrow Management: Manage escrow accounts, including the input and tracking of auto and homeowner’s insurance, ensuring accuracy and timeliness.
• Secondary Market Loans: Oversee the servicing of secondary market loans, ensuring compliance with applicable regulations.
• Documentation Tracking: Assist with tracking required loan documentation, ensuring completeness and compliance.
• File Imaging: Scan and image loan files, maintaining organized and accessible records.
• Regulatory Compliance: Adhere to all applicable federal laws, regulations, and company policies, ensuring compliance in all aspects of loan operations.
• Confidentiality: Maintain customer confidentiality by safeguarding sensitive information.
• Additional Duties: Perform additional duties and special projects as assigned, contributing to the overall success of the loan operations team.
Required Skills & Qualifications:
• Attention to Detail: Demonstrated ability to maintain accuracy and thoroughness in all tasks.
• Problem-Solving: Strong analytical skills with the ability to identify issues and implement effective solutions.
• Self-Motivation: Proactive and driven to achieve tasks independently and efficiently.
• Numerical Proficiency: Advanced ability to accurately calculate numbers and perform analytical analysis.
• Multitasking: Strong ability to manage multiple tasks simultaneously, adjusting priorities as needed.
• Technical Proficiency: High level of proficiency with email, Microsoft Office Suite, and internet applications.
• Team Collaboration: Ability to work well in a team environment, contributing to collective goals and success.
• Customer Service: Ability to provide excellent customer service over the phone, addressing inquiries and resolving issues promptly.
• Attention to Detail: Demonstrated ability to maintain accuracy and thoroughness in all tasks.
• Problem-Solving: Strong analytical skills with the ability to identify issues and implement effective solutions.
• Self-Motivation: Proactive and driven to achieve tasks independently and efficiently.
• Numerical Proficiency: Advanced ability to accurately calculate numbers and perform analytical analysis.
• Multitasking: Strong ability to manage multiple tasks simultaneously, adjusting priorities as needed.
• Technical Proficiency: High level of proficiency with email, Microsoft Office Suite, and internet applications.
• Team Collaboration: Ability to work well in a team environment, contributing to collective goals and success.
• Customer Service: Ability to provide excellent customer service over the phone, addressing inquiries and resolving issues promptly.
Education & Experience:
• Preferred: Associate’s or Bachelor’s degree in a related field.
• Alternative: Equivalent banking, finance, or accounting experience may also be considered.
• Compensation: Competitive salary commensurate with education and experience.
2. Loan Officer
Location: St. Joseph, Illinois
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
Required Skills & Qualifications:
• Build and maintain strong relationships with new and existing customers to drive business growth.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
Required Skills & Qualifications:
• Demonstrated success in sales, banking, or financial services.
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions
Education & Experience:
• Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered.
• Compensation will be commensurate with education, experience, and performance.
• Compensation will be commensurate with education, experience, and performance.
How to Apply:
Visit our careers website to apply.
Visit our careers website to apply.
3. Floating Retail Service Representative
Location: Champaign & Vermilion Counties, Illinois
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
Required Skills and Qualifications:
• Customer Interaction: Greet customers warmly and provide a welcoming environment.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
Required Skills and Qualifications:
• Customer-Centric: A positive and approachable attitude in all customer interactions.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Physical Requirements: Ability to lift up to 40 lbs. when necessary.
• Travel: Must be able to travel between various branch locations as required.
• Travel: Must be able to travel between various branch locations as required.
Education & Experience:
• Preferred: Associate’s degree or equivalent education.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
How to Apply:
Visit our careers website to apply.
Visit our careers website to apply.
4. Loan Officer
Location: Darlington, Indiana
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
Required Skills & Qualifications:
• Build and maintain strong relationships with new and existing customers to drive business growth.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
Required Skills & Qualifications:
• Demonstrated success in sales, banking, or financial services.
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions.
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions.
Education & Experience:
• Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered.
• Compensation will be commensurate with education, experience, and performance.
• Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered.
• Compensation will be commensurate with education, experience, and performance.
5. Loan Officer
Location: Covington, IndianaJob Type: Full-Time
Key Responsibilities:
• Build and maintain strong relationships with new and existing customers to drive business growth.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
Required Skills & Qualifications:
• Demonstrated success in sales, banking, or financial services.
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions.
Education & Experience:
• Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered.
• Compensation will be commensurate with education, experience, and performance.
• Build and maintain strong relationships with new and existing customers to drive business growth.
• Identify, assess, and understand the financial needs of prospective and current clients.
• Analyze creditworthiness and underwrite loan applications in accordance with bank policies.
• Recommend and structure loan products tailored to meet customer goals and financial situations.
• Consistently meet or exceed individual and team production and sales targets.
• Actively participate in team meetings, community events, and professional development opportunities.
• Develop, grow, and manage a high-quality, well-performing loan portfolio.
• Provide regular updates, insights, and feedback to management on pipeline activity and performance.
Required Skills & Qualifications:
• Demonstrated success in sales, banking, or financial services.
• Strong communication, negotiation, and relationship-building skills.
• Customer-first mindset with a genuine commitment to service excellence.
• Self-motivated with the ability to work both independently and collaboratively.
• Highly organized with strong time management skills and the ability to meet deadlines.
• Ability to analyze financial information and make sound lending decisions.
Education & Experience:
• Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered.
• Compensation will be commensurate with education, experience, and performance.
6. Floating Retail Service Representative
Location: Montgomery & Parke Counties, Indiana
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
Required Skills and Qualifications:
• Customer Interaction: Greet customers warmly and provide a welcoming environment.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
Required Skills and Qualifications:
• Customer-Centric: A positive and approachable attitude in all customer interactions.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Physical Requirements: Ability to lift up to 40 lbs. when necessary.
• Travel: Must be able to travel between various branch locations as required.
• Travel: Must be able to travel between various branch locations as required.
Education & Experience:
• Preferred: Associate’s degree or equivalent education.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
7. Floating Retail Service Representative
Location: Fountain & Warren Counties, Indiana
Job Type: Full-Time
Job Type: Full-Time
Key Responsibilities:
Required Skills and Qualifications:
• Customer Interaction: Greet customers warmly and provide a welcoming environment.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
• Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
• Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
• Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
• Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
• Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
• Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
• Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.
Required Skills and Qualifications:
• Customer-Centric: A positive and approachable attitude in all customer interactions.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
• Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
• Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
• Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
• Technology Proficiency: Basic computer skills for processing transactions and managing customer information.
• Physical Requirements: Ability to lift up to 40 lbs. when necessary.
• Travel: Must be able to travel between various branch locations as required.
• Travel: Must be able to travel between various branch locations as required.
Education & Experience:
• Preferred: Associate’s degree or equivalent education.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
• Experience: Prior experience in customer service, retail, or cash handling is highly valued.
How to Apply:
Visit our careers website to apply.
Visit our careers website to apply.
Why Join Us?
At The Fountain Trust Company, we value integrity, community, and a customer-first mindset. By joining our team, you'll have the opportunity to grow professionally within a supportive, customer-focused organization. We offer competitive compensation, opportunities for career advancement, and the chance to make a real impact in the communities we serve. If you're ready to help make a difference and contribute to the success of a trusted community bank, apply today!
The Fountain Trust Company is an Equal Opportunity Employer.
